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Your call, your limits

Responsible gambling at Vegasnova Casino: where do I set my limits?

Play only from 18+, and every Vegasnova Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a limit now
Protection and support

The essentials settled in one glance

Five facts that cover age, oversight, the national register and where to get help.

ItemDetail
Minimum age18+
RegulatorMalta Gaming Authority, MGA/B2C/571/2019
National registerBetStop
National Gambling Helpline1800 858 858
Limit questions[email protected]
Five settings

The five limits and checks in your account

Money going out too fast

A cap on what you can pay in over a chosen period, set before a session rather than after a loss. Switch it on if money tends to leave your account faster than you expect.

What can I lose?

A ceiling on net losses across a period, so a bad run cannot quietly decide your budget for you. Set it when you want a hard stop you do not have to judge in the moment.

Mark the time

A quiet message at set intervals telling you how long you have been playing. Turn it on when sessions stretch past what you intended, so an hour does not pass unnoticed.

Account on hold

A block on your account for a period you choose, with no play and no marketing while it lasts. Choose it when you want the decision already made for the next session.

What have I spent so far?

A recurring prompt showing your time played and the state of your balance. Switch it on if you would rather see the numbers as they are than recall them afterwards.

Walkthrough

Steps to a deposit limit

How a limit gets from the menu to your play, and how to change it later.

  1. 1

    Open the profile

    Open your account and go to the profile menu, the same place your verification documents and payment details sit. Check you are signed in to your own account before you change anything.

  2. 2

    A limit you set

    Choose the limits section, where every control sits side by side. Read the whole list first so you know which cap you actually want before touching one.

  3. 3

    Choose your tool

    Pick the tool you need: money you can deposit, losses you can carry, or time inside a session. Each one is set separately, so a deposit cap does not narrow your playing time.

  4. 4

    One session or longer?

    Decide how long the limit should run, whether that is a single session or a longer stretch. A period chosen calmly now saves a decision made mid-session.

  5. 5

    The figure in force

    Confirm the change and read the summary that follows, since that is the figure your play will work from. Your settings stay visible in the account whenever you want to check them.

Shielding your play

Choose a short break or a long one

The night you need to stop
A time-out is the shortest brake the account offers: you pick a stretch running from hours to days, and nothing gets in or out until it passes. Set it in the account's settings before you play.
Why can't I undo it?
Self-exclusion is the longest brake the account carries: it closes your access for the long term you pick, and the door stays shut even if you change your mind. You begin it in your account settings.
Shortest term, widest reach
BetStop is the national register run by the Australian Government: joining blocks you from licensed wagering providers for at least three months, up to a lifetime, and the term cannot be shortened. Sign-up happens online and a support person can be named. betstop.gov.au
A safety net nearby

Confidential first, never a cost

Free and confidential help across Australia, so asking for it costs you nothing but a conversation.

  1. 1

    National Gambling Helpline

    Free and confidential, the national helpline answers every hour of every day, offering chat, email counselling, self-help tools and a directory of local services for players and relatives. 1800 858 858 gamblinghelponline.org.au

  2. 2

    Gamblers Anonymous Australia

    Peer support meetings held around the country by people who gamble, open to players and to relatives too; find a nearby meeting and turn up. gaaustralia.org.au

  3. 3

    National Debt Helpline

    Free financial counselling for gambling debt, with advisers on weekdays during business hours to help players and relatives plan a way out of what they owe. ndh.org.au

Seven signs

Is this still entertainment for me?

Your limit screens sit in the account for exactly this moment: catching a habit before it costs more than you meant to spend. A cap chosen in advance, or a short pause, is the simplest first step.
What you might notice at home
Any one of these on its own is reason enough to set a cap.
  • You check your balance more than your messages
  • A deposit goes in without a decision
  • You play past the time you planned to stop
  • Household money has paid for a session
  • You would rather not explain your evening
  • You are chasing back an amount already lost
  • Winning brings relief instead of enjoyment
Your questions

Read this before you set anything

If I pause my account, when can I play again?
+
A pause freezes play for the exact span you choose inside your Vegasnova account, and deposits stay blocked for that whole time. Once the span runs out, the account opens on its own and you decide what comes next.
Can the National Gambling Helpline advise my family too?
+
Relatives are welcome to call, and the line runs 24 hours a day, every day of the year. Counsellors there listen without judging, explain the supports available and point families to local services near them.
Why do you check my age before I can play?
+
Gambling here is limited to people aged 18 and over, so your details are checked against that line before real play opens. The check protects younger people and keeps the account compliant with the terms.
Can a self-exclusion be lifted before it finishes?
+
No. Self-exclusion runs for the full period you picked and cannot be shortened at your request, so choose a length you can live with. Treat it as a firm commitment rather than a switch you can flip back.
How do I shut my account down permanently?
+
Send a closing request from your registered email to [email protected] and the support team will action it. Closure is final, so think about whether a shorter pause would suit you better first.
Do the limit tools work in the mobile version?
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Yes. The mobile account carries the same settings section, so deposit limits, loss limits and reminders can be set on a phone. Nothing about the protection changes when you are not at a desktop.